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Welcome to Aninimall! We are delighted to provide you with detailed insights into our shipping process to ensure a seamless experience when purchasing our premium pet products.

Domestic and International Shipping:

Domestic Shipping:

We offer swift and reliable domestic shipping services to bring your favorite pet products directly to your doorstep. Delivery times may vary based on your location and selected shipping option.

International Shipping:

Aninimall proudly extends its reach globally. Explore our international shipping options to treat your pets to our premium collection, no matter where you are.

Order Processing Time:

Standard Processing Time: Most orders are processed within 1-2 business days after payment confirmation.

Shipping Options:

Standard Shipping:

Our standard shipping option ensures cost-effective delivery with reasonable transit times.

Express Shipping:

For those who can't wait to pamper their pets, we offer express shipping for faster delivery.

Tracking Your Order:

Order Tracking: Once your order is shipped, you will receive a tracking number via email, allowing you to monitor your package's journey.

Shipping Costs:

Transparent Pricing: Shipping costs are calculated at checkout based on the weight of your order, shipping destination, and selected shipping method.

Customs and Duties:

International Customs: Customers are responsible for any applicable customs duties, taxes, or import fees imposed by their country's regulations.

Delivery Issues:

Lost or Delayed Packages: In the rare event of a lost or significantly delayed package, our customer support team is here to assist you. Please contact us, and we'll work to resolve the issue promptly.

Contact Us:

Customer Support: Should you have any questions or concerns regarding your shipment, our dedicated customer support team is ready to assist you. Reach out to us through our Contact Page for prompt assistance.

At Aninimall, we strive to make every aspect of your shopping experience delightful, including the journey your purchases make to reach you. Thank you for choosing Aninimall – where pet happiness knows no borders! 🐾

Thank you for shopping at Aninimall. Please read this policy carefully before making a purchase.

1. Return Eligibility

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. Return Process

To initiate a return, please contact our customer support team within 30 days of receiving your order. Provide your order number and details about the item you want to return. We will guide you through the return process.

3. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

4. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us through our Contact Page.